BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20190125T170000Z
DTEND:20190125T200000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Conflict Awareness in the Workplace - a South Seattle College Event
DESCRIPTION:We all encounter difficult people. Whether you are a supervisor\, a customer service professional\, or have a challenging co-worker\, it's important to know how to rise above your initial emotional reaction and turn negative situations into positive outcomes. Topics include understanding why we label people as difficult\, types of difficult people\, tools and techniques for resolving issues\, coping strategies for dealing with the effects of difficult people\, and conflict management strategies.\n\nSara Johnson provides both a Supervision Certificate and a Leadership Certificate program\, as well as customized training\, for potential\, new\, and existing levels of management in an organization in Washington State. In addition\, Sara is a Principal with the consulting group Executive Dynamics\, conducting leadership\, problem solving\, and communication workshops\, as well as many others\, with numerous companies in the state. With a background in Psychology and Sociology from Oberlin College\, and an MBA in Managerial Leadership and Small Group Dynamics from City University\, Sara provides a wealth of knowledge to the participants of her interactive learning workshops.
X-ALT-DESC;FMTTYPE=text/html:<span style="background-color:rgb(255\, 255\, 255)\; color:rgb(0\, 0\, 0)\; font-family:tahoma\,sans-serif\; font-size:16px">We all encounter difficult people. Whether you are a supervisor\, a customer service professional\, or have a challenging co-worker\, it&#39\;s important to know how to rise above your initial emotional reaction and turn negative situations into positive outcomes. Topics include understanding why we label people as difficult\, types of difficult people\, tools and techniques for resolving issues\, coping strategies for dealing with the effects of difficult people\, and conflict management strategies.</span><br />\nSara Johnson provides both a Supervision Certificate and a Leadership Certificate program\, as well as customized training\, for potential\, new\, and existing levels of management in an organization in Washington State. In addition\, Sara is a Principal with the consulting group Executive Dynamics\, conducting leadership\, problem solving\, and communication workshops\, as well as many others\, with numerous companies in the state. With a background in Psychology and Sociology from Oberlin College\, and an MBA in Managerial Leadership and Small Group Dynamics from City University\, Sara provides a wealth of knowledge to the participants of her interactive learning workshops.<br />\n<br />\n&nbsp\;
LOCATION:South Seattle College 6000 16 Avenue S.W. Seattle\, WA 98106-1499 Olympic Hall Building - OLY 206
UID:e.1229.2600
SEQUENCE:3
DTSTAMP:20260413T114252Z
URL:https://westseattle.wschamber.com/events/details/conflict-awareness-in-the-workplace-a-south-seattle-college-event-2600
END:VEVENT

END:VCALENDAR
