BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20170127T170000Z
DTEND:20170128T000000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:M Event 2017 - Working with Difficult People ~ Professional Workshop through Continuing Education at South Seattle
DESCRIPTION:One day workshop for supervisors or anyone working with people as part of their job.\n\nWe all encounter difficult people. Whether you are a supervisor\, a customer service professional\, or you have a challenging coworker\, it's important to know how to rise above your initial emotional reaction and turn negative situations into positive outcomes. Topics in this workshop include understanding why we label people as difficult\; types of difficult people\; tools and techniques for resolving issues\; coping strategies for the effects of difficult people\; conflict management strategies\; and practical application.\n\n\n\nClass is taught by Sara Johnson a Principal with the consulting group Executive Dynamics\, conducting leadership\, problem solving\, and communication workshops with numerous companies in the state. With a background in Psychology and Sociology from Oberlin College\, and an MBA in Managerial Leadership and Small Group Dynamics from City University\, Sara provides a wealth of knowledge to the participants in her interactive learning workshops.
X-ALT-DESC;FMTTYPE=text/html:One day workshop for supervisors or anyone working with people as part of their job.<br />\nWe all encounter difficult people. Whether you are a supervisor\, a customer service professional\, or you have a challenging coworker\, it&#39\;s important to know how to rise above your initial emotional reaction and turn negative situations into positive outcomes. Topics in this workshop include understanding why we label people as difficult\; types of difficult people\; tools and techniques for resolving issues\; coping strategies for the effects of difficult people\; conflict management strategies\; and practical application.<br />\n<br />\nClass is taught by <strong>Sara Johnson</strong>&nbsp\;a Principal with the consulting group Executive Dynamics\, conducting leadership\, problem solving\, and communication workshops with numerous companies in the state. With a background in Psychology and Sociology from Oberlin College\, and an MBA in Managerial Leadership and Small Group Dynamics from City University\, Sara provides a wealth of knowledge to the participants in her interactive learning workshops.&nbsp\;
LOCATION:South Seattle College\, Olympic Hall\, Room 206 6000 16th Ave. SW\, Seattle\, WA 98106
UID:e.1229.1922
SEQUENCE:3
DTSTAMP:20260415T070437Z
URL:https://westseattle.wschamber.com/events/details/m-event-2017-working-with-difficult-people-professional-workshop-through-continuing-education-at-south-seattle-1922
END:VEVENT

END:VCALENDAR